Privacy Policy

Effective Date: June 25, 2026

Instant Response Digital ("we," "us," or "our") is operated by Jason Berkowitz as a sole proprietorship. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at instantresponsedigital.com and any personalized demo pages we create for you.

1. Information We Collect

When you submit a form on our website or interact with a personalized demo, we may collect:

• Your first and last name
• Your email address
• Your phone number
• Your business name
• Your business website URL

We also collect information you provide when interacting with our AI chat or voice demos, including the content of those conversations.

2. How We Use Your Information

We use the information you provide to:

• Build and deliver a personalized AI receptionist demo for your business
• Follow up with you by email, SMS, or phone about our services
• Improve the quality of our demos and services
• Respond to your questions or requests

3. SMS and Voice Communications

By submitting your phone number through our website, you consent to receive SMS messages and phone calls from Instant Response Digital regarding your demo and our services. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message or by contacting us directly.

4. Third-Party Services

We use trusted third-party service providers to operate our platform and deliver our services. These providers are permitted to use your information only to perform services on our behalf, and each maintains its own privacy and security practices. They fall into the following categories:

• CRM, follow-up automation, and communications (SMS and voice)
• Cloud database storage and website hosting
• Workflow automation
• AI language processing that powers our chat and voice experiences
• Website security and content delivery

5. Data Retention

We retain your information for as long as necessary to provide our services and follow up with you. If you would like your data deleted, please contact us at hello@instantresponsedigital.com and we will remove it within 30 days.

6. Data Security

We take reasonable measures to protect your information, including encrypted database storage, restricted API access, and secure HTTPS connections. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

8. Children's Privacy

Our services are intended for business owners and are not directed at anyone under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Jason Berkowitz
Instant Response Digital
hello@instantresponsedigital.com